FAQ
FAQ

Frequently Asked Questions

Q: What insurance companies do you contract with?
A: Please refer to the insurance link.

Q: What is the cost of physical therapy if I don’t have insurance?
A: Our rates are $70 per session.

Q: How long are the typical physical therapy sessions and how often will they be?
A:  The typical session runs 45 minutes for physical therapy and 60 minutes for massage and pilates.  The frequency of your visits is dependant upon your diagnosis, however typically patients are seen twice per week.

Q: What are your hours of operation?
A: Appointments are taken Monday-Friday from 8:30 AM to 6:30 PM.  Special case appointments can be made by arrangement.

Q: Do I need a doctor’s prescription or referral to be seen?
A: Colorado is a direct access state meaning you do not need a referral to see a specialist, however your insurance may require a doctor’s referral in order to reimburse for service.  You can call the number on the back of your insurance card to find out your specific plan.

Q: If I have a referral from a doctor, will you communicate with the doctor about treatment?
A: Your doctor will be sent an evaluation including an assessment, goals for therapy and plan of care.  We will also send progress correspondence to your doctor upon follow-up visits.

Q: If I am being seen by a chiropractor, personal trainer, etc for my physical problem, will this treatment interfere with what is already being done?
A: Your physical therapy treatment will not overlap what is already being done, but we will communicate with all concurrent providers to best utilize physical therapy services.

Q: What types of diagnosis or body parts does your clinic work with?
A: Our educational training allows us to work with any body part, however our specialty areas are listed on the physical therapy service link.

Q: Will I be seen by an assistant or an aide in your clinic?
A: We do not utilize the services of aides at our clinic.  All services provided are by licensed practitioners.

Q: What do I wear to physical therapy?
A: Comfortable attire should be worn that allows the therapist to access the body part in need.

Q: Do you treat children at your clinic?
A: Pediatric physical therapy is provided at our clinic.

Q: Are the treatments provided in private rooms or a gym scenario?
A: All of our treatments are completed in private rooms with a closed door.

Q: Is physical therapy painful/will it hurt?
A: Pain is not an expectation of physical therapy.  However, there are certain techniques that may potentially increase discomfort, but the discomfort should not be lasting.  To assess your movement dysfunction, you may be asked to move in certain ways during your initial evaluation that increase your pain, but we will attempt to minimize your discomfort and movement that causes discomfort.   

Q:  What should I expect on my first visit?
A: Your first physical therapy session will consist of a thorough history and examination of your physical condition.  You will more than likely also be given some treatment with remaining time and potential home exercises to begin doing on your own.

Q: What should I bring to my first visit?
A: Your insurance card and your prescription/physical therapy orders from your doctor.  If we will be billing through your auto or work comp. insurance, please have your claim number and insurance phone number with you.

Q:  Will my insurance cover my visits?
A:  We accept most insurance, but we recommend you call your insurance company before your appointment to verify your benefits for physical therapy.

Q. What insurance companies/plans do you accept?

Insurance We Provide For:
In Network
All PPO’s:

Cigna
Humana
One Health
Blue Cross/Blue Shield (Out of Network)

Rocky Mountain Health Plans
Mountain Medical Affiliates (MMA)
Casualty Care Network (CCN)
United HealthCare
Corvel/Pinnacol
PHCS
Medicare
Sloans Lake
Tricare
Work Comp
PIP
Liens
Fortis
Out-Of-Network

Blue Cross/Blue Shield
Great West

Insurance We DO NOT Provide For:

Aetna HMO
Kaiser
Cigna HMO/EPO
Medicaid
Pacificare HMO